Home » About Us » Policies
Download PDF of this page  Print this page


Contact Us

Privacy Policy

LabelOne Connect, Inc. ("LabelOne Connect") respects the privacy of users of www.labeloneconnect.com (the "Site"). This Privacy Statement discloses how we collect and use information on the Site, and the choices that you can make about the way your information is collected and used.

Portions of the Site permit users to contact LabelOne Connect with requests for information regarding our products and services. Some portions of the Site require users to provide personally identifiable contact information. LabelOne Connect uses the information users provide for the purposes stated at the point of collection. For example, LabelOne Connect uses information collected on various pages of the Site to respond to a user's request for technical support, to provide product literature, or to register a user's LabelOne Connect product via our web site. LabelOne Connect may also use this information to contact users in the future with respect to promotional offers regarding products we think may be of interest. Users who have provided information in the past may opt-out of receiving future information by complying with the opt-out procedures described below in Section 2.

Sale of Information / Assets
LabelOne Connect does not share user information with third parties.

Cookies/IP Addresses
Cookies are small files stored by your web browser to help keep track of your user profile. The Site uses cookies to remember a user's personal profile for the user's convenience and to deliver content specific to a user's needs and interests. LabelOne Connect also uses cookies to track user trends and improve the Site for all users. LabelOne Connect's cookies do not collect personally identifiable information, and are not shared with third parties.

LabelOne Connect may collect and use users' Internet Protocol or "IP" Addresses and other site usage data to gather broad demographic information. This data helps LabelOne Connect serve you by allowing LabelOne Connect to understand how visitors use the Site. LabelOne Connect generally does not use IP addresses to identify a user. LabelOne Connect, however, can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with the Site's Terms of Use or to protect our service, the Site, our customers or others, or in response to requests or subpoenas by law-enforcement authorities.

By providing the information requested by the Site, or by continuing to use the Site after having an opportunity to review the Privacy Statement, you have consented to the terms of the Privacy Statement, and LabelOne Connect's use of the information it collects as described at the point of collection or in this Privacy Statement. If you do not agree to the Privacy Statement, you may not use the Site.
LabelOne Connect reserves the right to modify the Privacy Statement at any time without giving you prior notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Privacy Statement as modified. For this reason, we encourage you to review the Privacy Statement whenever you use the Site. The last date the Privacy Statement was revised is set forth below.

The Site provides users who have requested information from LabelOne Connect the opportunity to opt-out of receiving future communications from us. If you do not wish to receive future communications from us, please email your request to info@labeloneconnect.com.

Often, LabelOne Connect will not retain personal data it has collected from its users via the Site. Nevertheless, you may request access to any data about you that LabelOne Connect has collected and stored by sending a request to the following email address: info@labeloneconnect.com. If you believe that an error has been made in the accuracy of the data collected from you, you may request that the information be corrected by sending a request to the addresses below. LabelOne Connect will correct the error upon adequate verification of the error and the identity of the person seeking the correction. In order to protect your privacy and security, we may need to take reasonable steps to verify your identity before granting access or making corrections.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Children and Privacy
The Site is not intended for use by children. LabelOne Connect encourages parents and guardians to be familiar with the web sites that their children visit. The Federal Trade Commission ("FTC") regulates the means by which web site operators collect and use personal information from children under 13, pursuant to the Children's Online Privacy Protection Act of 1998 (the "Act"). For more information about the Act and children's on-line privacy in general, visit the FTC's web site at http://www.ftc.gov/.

Links to Other Sites
The Site may contain links to other web sites. Each of these linked web sites maintains its own independent privacy policies. LabelOne Connect does not control and is not responsible for the privacy policies or the content of those web sites. When you leave the Site and access the web sites of third parties, the privacy policies of the parties maintaining those web sites apply.

Disclaimer of Liability
Under no circumstances shall LabelOne Connect be liable for any damages, including, but not limited to, special, incidental, consequential or exemplary damages, that result from the use of the information or materials posted to or collected as a result of the user's accessing the Site, even if LabelOne Connect has been advised of the possibility of such damages. This and the other sections in this Privacy Statement should be read in conjunction with and are subject to the Terms of Use.

If for some reason you believe that LabelOne Connect has not adhered to the Privacy Statement, please notify us at the addresses below (under Contact Information). LabelOne Connect will endeavor to respond to your concerns and, when appropriate, take steps to correct a problem.

Payments, Taxes, Refund, Warranty and Performance Policy

LabelOne Connect accept these forms of payment: Visa, MasterCard or Discover credit cards issued by U.S. banks. If a credit card account is being used for a transaction, LabelOne Connect may obtain preapproval for an amount up to the amount of the order. Billing occurs at the time of or shortly after your transaction.

You agree that you will pay for all products you purchase through the Site, and that LabelOne Connect may charge your credit card for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING LABELONE CONNECT WITH A VALID CREDIT CARD OR PAYPAL ACCOUNT DETAILS FOR PAYMENT OF ALL FEES. All fees will be billed to the credit card you designate during the payment process. If you want to designate a different credit card or if there is a change in your credit card status, you must change your information online in your account profile; this may temporarily disrupt your access to the Site while LabelOne Connect verifies your new payment information.

Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you pay for the product. As a seller in the state of Oregon, we do not charge sales tax.

All sales of products are final, except as stated in Section 6 below.

Prices for products offered via the Site may change at any time, and the Site does not provide price protection or refunds in the event of a price reduction or promotional offering.

All new products are warranted against defects in materials and workmanship for a period of three (3) years from the date of delivery. This warranty does not cover equipment failure caused by improper use or maintenance of the equipment. This warranty does not extend to damage caused by electrical power fluctuations or any other power interference.

All products are fully guaranteed to perform the function of which it was manufactured and as outlined by product specifications. The output and position accuracy figures are provided as a guide and have been determined by previous applications and experience.

If for any reason the product does not perform according to the product description and performance specifications, it may be returned within ten (10) working days for a full refund less a 15% restocking fee and freight charges.

Shipping Policy

LabelOne Connect calculates shipping charges based on the total weight of the order and the class of service you select. The actual shipping delivery options and charges are displayed when the order is presented for confirmation--you will be able to review the shipping charges before actually placing your order.

If you select a delivery service that is not available in your area, your shipment may be "downgraded" to the next closest available service. For example, FedEx doesn't deliver Overnight Priority shipments to some rural areas. If you select a service that is not available in your area, we will send your shipment through the next closest delivery service available. For further information about FedEx shipping policies, visit www.fedex.com. Please note: Saturday Delivery is not available.

Orders received after 12:00pm Pacific Standard Time will be processed on the following business day. Freight charges displayed here are only valid for orders submitted through this Site. Different freight charges may apply for orders submitted through phone or fax. LabelOne Connect does not assume responsibility for delayed shipments due to inclement weather, for holiday schedule changes as noted by the freight carrier, or for other factors beyond LabelOne Connect’s control.

Contact Information
If you have any questions about these policies, the practices of this Site, or your dealings with this Site, you may contact us by:

  1. sending an e-mail request to info@labeloneconnect.com ; or
  2. sending a letter via the U.S. Mail to:
LabelOne Connect, Inc.
7778 SW Nimbus Avenue
Beaverton, OR 97008

Copyright 2011, LabelOne Connect, Inc. All Rights Reserved.

February 2, 2011